
I suppose that anyone who doesn’t yet know we’re living in the Information Age must be living in a cave.
Not that there’s anything wrong with that.
In any case, in the area of real estate, the impact of this information overload over the last few years has been significant.
For example, buyers and sellers can go on line and within a short amount of time can find out what’s for sale, what’s been sold, and where it’s all happening. This information is offered, no doubt, to help people crunch numbers when it comes to making an offer on a property or determining a selling price for a property they’re thinking of putting on the market. All, presumably, without the assistance of a real estate agent.
Will the wonders of technology ever cease?
While some people see this as a boon for the consumer, there are certain things that one needs to be aware of. One of those things is the accuracy of the data that is available.
Zillow has become one of the popular web sites for property listings and valuations. As I’ve mentioned elsewhere, the accuracy of their "Zestimates" can be a bit dicey.
Now Realtor.com, the number one web site for property listings, has thrown their hat into the ring with their "Find Home Values" feature.
For the edification of the readers of this blog, I decided to do a comparison of the two sites to see how close they come to reality.
Using one of my current listings, this is what I found:
First, some background. My listing (MLS # 713690, for anyone who may be interested) is a 9 year-old, 3800 square-foot, 4/5-bedroom home in Plum Boro. It’s in excellent condition and loaded with extra features and upgrades, such as an eat-in kitchen with an $8,000 Sub-Zero fridge, 1st floor laundry, a custom-designed lower level with an in-law suite, an elevator (!), outdoor sauna, pool, and 3-car garage, just to name a few of its many attributes. The listing price is $235,000 - a major bargain, even if I do say so myself as the listing agent.
I began with Realtor.com. I typed in the address and - Voila! Their estimated value of this home came up as $38,547.
Hmmm. Perhaps they left out a digit.
I also wonder if that’s the reason they haven’t been heavily advertising this new feature.
I should mention that the home next to my listing is valued at $245,000 - so there’s obviously a glitch somewhere. However, for a consumer who is not looking carefully they could miss this.
On to Zillow. Their estimate is $411,500.
For comparison and fairness, I checked another 10-year old, 4-bedroom in the same area, which is listed for $243,000 - a fair price in my opinion. This home is identified on both web sites as a 3-bedroom home with a value of around $208,500 on Zillow and $203,000 on Realtor.
I don’t believe that either of these sites has provided information to allow a consumer to make an accurate and informed decision about the value of these properties.
Zillow does have a disclaimer about their estimates, stating that they can be affected by the amount of information that is available about a property. They also state that in Pittsburgh their valuations average about 80% of the actual sale price of homes that have Zestimates (not all properties have this).
Based on that average, my listing in Plum Boro should have a market value of about $329,000. While that might be the case in a much stronger market than what we have today, that would still be stretching it. And an accuracy rating of 80% is not very good.
All of this is to say: Caveat Emptor - Let the Buyer (and Seller) beware.
While real estate information on the Web can be of value to consumers, there’s just so much of it out there that there’s really no substitute for a real estate agent who can accurately interpret it.